Using the Audio Tuning Wizard

The Audio Tuning Wizard guides you through the process of selecting and tuning installed audio devices.

The Audio Tuning Wizard appears automatically the first time that you launch Cisco IP Communicator after installation. Or you can access it manually from the right-click menu as needed on subsequent launches. The table below provides more information about the Audio Tuning Wizard and other audio setting options.

If you...

Then....

Notes

Just installed Cisco IP Communicator and need to use the Audio Tuning Wizard for the first time

Tune each audio device when the Audio Tuning Wizard appears.

The Audio Tuning Wizard gives you the opportunity to select audio devices for audio modes. For more information about making these selections, see the Understanding Audio Modes topic .

Tuning a device is a different task from changing the volume setting for a call. Ideally, you will tune each device only once and re-tune only if you encounter voice quality issues.

See the Check Audio Settings window on a subsequent launch after installing

Choose one of these buttons:

  • Revert--to reinstate previous settings for this audio device

  • Tune--to re-tune this device

  • Cancel--to maintain modified settings (for example, to keep the sound card muted)

If your audio settings have been working properly, choose Revert.

The Check Audio Settings window appears on subsequent launches if you modified (or muted) the volume for a device since you last tuned it. For example, if you muted your computer's sound card or changed the volume controls on a USB handset or USB headset.

Want to change the volume for a call

Click on the Cisco IP Communicator interface. To save your settings, click Save.

This is the best way to change volume settings on a per-call basis. See the Adjusting the Volume for a Call topic for details.

Want to re-tune an audio device to address voice quality issues

Access the Audio Tuning Wizard manually. To do so, right-click on Cisco IP Communicator, or choose Start > Programs > Cisco IP Communicator > Audio Tuning Wizard.

See the Voice Quality Issues topic for help with troubleshooting.

Want to change your audio mode selections without re-tuning audio devices

Right-click on Cisco IP Communicator and choose Preferences> Audio.

For more information about changing audio mode selections, see the Understanding Audio Modes topic .

Note     Before you use the Audio Tuning Wizard to tune an audio device that has its own volume adjustor, such as a headset with inline volume controls, increase the device's volume level to the highest setting.

The next step

If you are completing the Quick Start Checklist and have finished using the Audio Tuning Wizard, the next step is to perform any necessary configuration tasks required before you begin using Cisco IP Communicator to make calls. See the Configuration and Registration Tasks topic.



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