Redirecting a Ringing Call to Cisco IP Communicator
Call PickUp allows you to redirect a call that is ringing on a co-worker's phone to your Cisco IP Communicator so that you can answer it. Call PickUp is a special feature that your system administrator might configure for you, depending on your call-handling needs and work environment. For example, you might use this feature if you share call-handling responsibilities with co-workers.
If you want to...
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Then...
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Answer a call ringing on another extension within your group
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Click
(an available line button) and PickUp. The call now rings on your line.
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Answer a call ringing on another extension outside of your group
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Click
(an available line button) and GPickUp. Enter the call group pickup code number provided by your system administrator. The call now rings on your line.
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