Answering a Call

To answer a call, go-off hook. See the table below for details.

If you want to...

Then...

Answer with a headset

Click , if unlit.

Or, if is already lit, click Answer or (a flashing line button).

For more information, see the Using a Headset topic .

Answer with the speakerphone

Click , Answer, or . See the Using Your Computer as a Speakerphone topic .

Answer with a handset

Lift (or otherwise enable) the handset. See the Using a USB Handset topic .

Switch from a connected call to answer a ringing call

Click Answer or . Doing so answers the new call and automatically places the first call on hold. See the Using Hold and Resume topic for more information.

Set up Cisco IP Communicator to automatically connect an incoming call after a ring or two

Ask your system administrator to set up the AutoAnswer feature for one or more of your lines. You can use AutoAnswer with either speakerphone mode or headset mode. For more information, see the Using Headsets and Other Audio Devices topic .

Retrieve, or allow someone else to retrieve, a held call on another phone (such as a phone in a conference room)

Use Call Park. See the Storing and Retrieving Parked Calls topic.

Use your line to answer a call that is ringing on another phone

Use Call Pickup. See the Redirecting a Ringing Call to Cisco IP Communicator topic.

Related topics



Copyright © 2004, Cisco Systems, Inc. All rights reserved.