Testing Cisco IP Communicator

If you are following the Quick Start Checklist topic and have performed the configuration and registration tasks required by your system administrator, Cisco IP Communicator is ready to test. Make sure that you can see your extension number and hear a dial tone after going off-hook.

If you need to adjust the volume

Start by adjusting the audio mode volume on the Cisco IP Communicator interface. Click or press the Page Up/Page Down keys on your keyboard. For more information, see theAdjusting the Volume for a Call topic . If you experience voice quality problems, see the Troubleshooting Cisco IP Communicator topic .

If you are using a remote connection

If you are using Cisco IP Communicator over a remote connection (for example, on a VPN connection from home or a hotel), enable the "Optimize for low bandwidth" feature. To do so, right-click on the Cisco IP Communicator interface and choose Preferences > Audio.

After optimizing for low bandwidth, call someone and ask how your voice sounds. If you or the other party sound muffled or unnatural, try applying audio filters during the call. Audio filters can improve sound quality when low bandwidth is enabled. For information about applying audio filters, see the Advanced Audio Settings topic .

The next step

Now that you have set up and tested your new phone, you might want to learn more about the features and services that it offers. See the An Overview of Cisco IP Communicator topic .



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