Using a Voice Message Service

Note     Your company determines the voice message service that your phone system uses. For the most accurate and detailed information about using the service, see the product documentation.

If you want to...

Then...

Set up and personalize your voice message service

Click and follow the voice instructions. If a pop-up messages menu appears on your phone screen, choose an appropriate menu item.

Your system administrator will provide you with a default password for your voice message service. For security reasons, you should change your default password as soon as possible.

Listen to your voice messages or access the messages menu

Click .

Depending on your voice message service, clicking either auto-dials the message service or provides a pop-up menu on your touchscreen.

See if you have a new voice message

Look at Cisco IP Communicator for the following indicators:

  • A flashing envelope icon and text message on your phone screen.

  • A steady red light in your message waiting indicator:

    • If you are using the default skin (right-click > Skins > Default.xml), the indicator is the light strip on the left side of the interface.

    • If you are using the optional skin (right-click > Skins > Mercurio.xml) the indicator is the Cisco IP Communicator icon in the left corner of the interface.

The behavior of the message waiting indicator can vary. See the Customizing Rings and Message Indicators topic .



Copyright © 2004, Cisco Systems, Inc. All rights reserved.