Transferring a Connected Call

Transfer redirects a connected call. The target is the number to which you want to transfer the call.

If you want to...

Then...

Transfer a call without talking to the transfer recipient

During a connected call, click Transfer and enter the target number. When you hear the call ringing, click Transfer again.

Talk to the transfer recipient before transferring a call ("consult transfer")

During a connected call, click Transfer and enter the target number. Wait for the transfer recipient to answer. If the recipient accepts the transferred call, click Transfer again. If the recipient refuses the call, click Resume to return to the original call.

Tips



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